Frequently Asked Questions

How should I light my artwork?
Why do I need to upload detail photos?
How many detail photos should I shoot?
How can I edit my zip?
Can I make prints that are larger than my painting?
What camera should I use?
What is PPI?
What is the correct resolution for making prints the same size as my artwork?
What is the Print Size Calculator (PSC)?
What size artwork can I photograph with Artzip?
Can I make a zip of a large mural and get a good print?
What type of file will I receive?
Can I create a zip using my computer?
Does Artzip guarantee color accuracy?
Is Artzip easy?
How much does it cost?
What’s the big deal?
What’s a Zip?
My Zip didn’t turn out correctly.
Why is my zip low-res?
My zip is grainy or out of focus.
Error message when downloading my zip to my phone.
Here's a tip: Save time by shooting your images first and then going to Artzip to upload them.
Why make 2 or 3 zips of the same artwork.
What file types can I upload?